Privacy Policy
How LARIMARÉ collects, uses and protects your personal information.
Who We Are
LARIMARÉ is a jewelry brand based in the Dominican Republic. We sell larimar jewelry and stones directly to consumers and wholesale buyers worldwide. For privacy inquiries, contact us at hello@larimarejewelry.com.
Information We Collect
We collect information you provide directly when you:
- Place an order — name, email address, shipping address, payment information
- Subscribe to our newsletter — email address
- Contact us — name, email, and message content
- Message us via WhatsApp or Instagram DM — your contact details and conversation history
We may also collect standard website analytics data (pages visited, time on site, browser type) to improve our website. This data is not linked to your personal identity.
How We Use Your Information
- To process and fulfil your orders
- To communicate about your order status
- To send newsletters and product updates (only if you subscribed)
- To respond to your enquiries and provide customer support
- To improve our website and offerings
We do not sell, rent or share your personal data with third parties for their marketing purposes.
Third-Party Services
We use trusted third-party services to operate our business:
- Payment processors — process transactions securely (we do not store card numbers)
- Shipping carriers — receive your address to deliver your order
- Email marketing platforms — manage newsletter subscriptions
- Meta (Facebook/Instagram) — for advertising and social media presence
- WhatsApp (Twilio) — for customer communications
Cookies
Our website uses minimal cookies necessary for basic functionality (session management, preferences). We do not use tracking cookies without your consent. If we add advertising pixels (such as Meta Pixel), we will update this policy and request consent where required by applicable law.
Data Retention
We retain order and customer data for as long as necessary to fulfil legal and business obligations (typically 5–7 years for financial records). Newsletter subscribers are kept until they unsubscribe.
Your Rights
Depending on your location, you may have rights to access, correct, delete or restrict processing of your personal data. To exercise any of these rights, contact us at hello@larimarejewelry.com. We will respond within 30 days.
Security
We use industry-standard security measures to protect your data. Our website uses HTTPS encryption. Payment information is processed by PCI-compliant third parties and is never stored on our servers.
Changes to This Policy
We may update this policy periodically. The date at the bottom of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
Questions about your privacy?
Contact us at hello@larimarejewelry.com and we will respond within 48 hours.
Last updated: April 2026